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Lockinex-FAQS

 

Q = Who am I trading with?

Lockinex UK Ltd.  Registered number 4144109 England

Registered office & Trading address : 

Lockinex Works, Hammonds Drive, Eastbourne, East Susses BN23 6PW

Q = I don't want to use the on-line store I want to talk to someone to discuss my requirements?

Please call us or E-mail sales@lockinex.com

We can view AutoCad drawings, .pdf .dwg   We also provide a full auto-cad drawing service should you require it.

(There is usually a charge for this, sometimes this may be waived, call to discuss).

Q = When I order materials, how long will I wait for delivery?

We stock an enormous amount of materials, as we serve a large existing customer base all over the UK.

They expect quick deliveries, so you can generally expect the same. Once your order is placed you will normally receive your goods within 2/3 days.

Should there be any delay we will contact you immediatley to advise you.

Specific timed deliveries incur extra costs, call to discuss and you must have a  written quotation separately - confirming, address,date,  time and cost.

Q = If I am a constant user can I open a trade account with Lockinex UK Ltd?

We expect at least 3 transactions a month and with an overall monthly spend of at least £200, we feel this in not too much to ask.

Remember!!  If you are a constant user you will benefit from REAL trade prices, which will help you to promote your business, be more competitive and increase your profits. We will gladly e-mail you an account application form - please email us with your request.

Q= What if I need to return materials I have over ordered or incorrectly ordered ?

It happens, we know that. - We ask that you confirm the list of materials being returned. They will be subject to our terms and conditions.

Click this link to view and print these Lockinex UK td -Terms and conditions

 

 

Q = Are prices subject to vat?

All prices in this store are net, vat is added when you checkout.

Carriage is added when you get to the checkout mode, before you actually purchase (+ vat) UK Mainland only.

(Please call to discuss charges outside of this)